Order refreshments

Refreshment sales in the online shop end by 24 hours before the performance. Subject to table availability, you can still order refreshments by telephone or at the Bar & Café Carmen service counter before the performance for Mon to Fri performances. For weekend performances, telephone orders must be made by Friday at 4 p.m.

Same day orders by telephone (Mon–Fri):

• You can enquire about table availability for Mon to Fri performances until 11:30 a.m.
• For weekend performances, telephone orders must be made by Friday at 4 p.m.
• Refreshment orders made by telephone are subject to a 5 euro service fee per order.

We will email your table number to you a few hours before the performance at the latest. The table number will also be sent to the Opera&Ballet mobile app.

Please note that we can’t guarantee a specific table for orders made online. We may seat several parties at the same table. At some of our higher tables, refreshments are enjoyed standing up. In some performances, customers will also be seated to tables in the Almi Hall foyer. We take into account the customer’s seat in the auditorium and the ordered refreshments when arranging the tables. If you need to be assigned an accessible table, please email our customer services at least one week before the performance: ravintola.oopperabaletti[at]restel.fi.

You can check the location of your table in the foyer on the layout map of our public spaces (PDF, 1 mb).

You can also view the map in jpg format (3,7 mb).

The main entrance of the Opera House is opened 1.5 hours before a performance on the Main Stage. The pre-performance refreshments for the Main Stage performances ordered in advance are laid out as soon as the doors open. As to the performances at the Almi Hall, the pre-performance refreshments will be laid out an hour before the performance, and for mini opera performances, half an hour before the start of the performance.

In this section, you can familiarize yourself with the products currently in the selection. You can buy products in the Start new order section. Detailed product information and up-to-date pricing can be found from the catering product list as you are purchasing refreshments. The products are made in a facility that also processes nuts and gluten. See Opera Restaurant’s Oiva report.

Please note that due to the world situation, certain ingredients may be hard to obtain. As a result, product availability and prices may vary. Check out up-to-date prices and availability at the online store.

As a user of the Opera&Ballet mobile app, you can order interval refreshments on your phone until shortly before the performance begins. Sales for pick-up orders close just 10 minutes before the start of the performance.

After making your purchase, you’ll find your pick-up order number in the My events tab of the app. Your refreshments will be available for collection during the first interval of the Main Stage performance, at the designated pick-up point at Bar & Café Carmen of the Opera Restaurant.

Please note that pick-up orders do not include a table reservation and are available only for performances on the Main Stage.Download the Opera&Ballet app from the Apple Store or Google Play.

You’ll find frequently asked questions about refreshments and the opera restaurant here.

The Opera Restaurant has several service counters where you can buy food and drinks before the performance or during the interval. The main entrance is opened 1.5 hours before a performance in the Main Stage. The service counters of the Opera Restaurant are open as soon as the doors open.

There are two counters in the Main Foyer, Bar & Café Carmen and Bar & Café Juha, along with a champagne bar in the Aino Lobby. The Lounge Parvi at the Balcony Foyer and the Almi Hall Foyer have their own service counters. You can check the location of the different service counters on the layout map of our public spaces.

Please note that the selection available at service counters may vary by performance and may not include everything that is available in the online store. To ensure that you can enjoy your favourite refreshments, please order them online beforehand.

If you need to be assigned an accessible table, please email our customer services at least one week before the performance: ravintola.oopperabaletti[at]restel.fi.

You can order refreshments online for 1-20 people. Please email group orders for more than 20 people at ravintola.oopperabaletti[at]restel.fi

You’ll find the dietary and allergen information for the products in the online store by clicking on the information icon in the top right corner. You’re also welcome to ask our customer service staff for assistance. Should you require more information, please email our customer services at: ravintola.oopperabaletti[at]restel.fi.